Privacy Policy
Last Updated: 18 March 2026
Our Commitment to Your Privacy
At Les Délices By Akorfa, we treat your personal information with the same care and attention we put into crafting our signature cakes. Founded by Mrs. Eleanor Dartey, our bakery is built on trust, quality, and respect for our cherished customers.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place orders with us in Accra, Ghana.
1. Information We Collect
To serve you better, we collect:
Personal Information
- •Full name
- •Email address
- •Phone number
- •Delivery address in Accra
Order Information
- •Cake preferences & flavors
- •Event dates & types
- •Customization requests
- •Special instructions
Automated Information
When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, and pages visited.
2. How We Use Your Information
Your information helps us:
We will NEVER sell your personal information to third parties.
3. Payment Security
Your payment security is our priority. All transactions are processed through secure, PCI-compliant payment gateways.
256-bit SSL Encryption
We do not store your credit card information on our servers. All payment data is encrypted and processed directly by our payment partners.
4. Data Storage & Retention
As a Ghana-based bakery serving Accra and beyond, your data is stored and processed in accordance with Ghanaian data protection laws.
| Information Type | Retention Period |
|---|---|
| Order history | 5 years |
| Customer account information | Until account deletion |
| Marketing preferences | 2 years after last interaction |
| Communication records | 2 years |
5. Your Privacy Rights
You have the right to:
- 1Access the personal information we hold about you
- 2Correct inaccurate or incomplete information
- 3Request deletion of your personal data
- 4Opt-out of marketing communications
- 5Export your data in a portable format
- 6Withdraw consent at any time
6. Cookies Policy
Like a perfectly baked cookie, our website uses cookies to enhance your experience:
Essential Cookies
Required for website functionality and order processing
Preference Cookies
Remember your flavor preferences and customization choices
Analytics Cookies
Help us improve our website and customer experience
You can control cookies through your browser settings. However, disabling cookies may affect your ability to place orders.
7. Children's Privacy
While we love creating birthday cakes for children, our website is not directed at individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
For parents: All orders must be placed by an adult. We're happy to help you create the perfect cake for your child's celebration!
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date at the top
- Sending an email notification for significant changes
We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact our founder, Mrs. Eleanor Dartey:
📍 Location
Accra, Ghana
📱 WhatsApp/Phone
[+233249826137]
[Your Email Address]
@LesDelicesByAkorfa
Response Time: We typically respond within 24-48 hours.
Your Trust, Our Promise
At Les Délices By Akorfa, we're committed to protecting your privacy with the same dedication we bring to every cake we create. Thank you for trusting us with your celebrations.